FAQ

FAQ

Where can I buy the best gadgets & accessories in Ireland?

Right here! We have a wide selection of the newest gadgets available online today. We sell a range of mobile phone covers, tablet covers, headphones, action cameras, battery packs, car accessories, and more products available to buy online today. Are we missing something? Contact us and let us know how we can improve.

Where is my order shipped from?

All orders are shipped from the Mobile Ireland Headquarters, based in Dublin.

Can I pay by Paypal or Credit Card

Yes. We accept all major credit cards and debit card. You can also pay through your Paypal account. We are now accepting Bitcoin as payment on our website. 

Is my payment secure?

Yes. We use the two main payment gateway businesses to ensure all payments are secure. Elevon process all of our credit card payments, and are one of Europe's biggest payment process businesses. Paypal is the worlds fastest payment gateway, allowing you to quickly and securely make payments online. We also protect your information with a 128 bit SSL cert.


Does my order come with a retail package?

Yes. All orders come with retail packaging, unless stated on the product page. We want to make sure you can buy something for yourself and a gift for a friend at the same time.

What are the shipping costs?

We offer FREE Shipping on all Irish orders, even if you spend €1.58. We offer free track and trace shipping for all Irish orders over the value of €50. International orders also receive FREE Shipping (spend over €100). Most of our phone cases offer free worldwide shipping. Look for a small green truck symbol on the product page, this means there is free shipping.

I live in the UK, do you ship internationally?

Yes. We ship worldwide. We ship orders everyday to Ireland, the United Kingdom, Europe, and Worldwide.

What if I changed my mind and want to return my order?

You can exchange your order if you are within your 30 day guarantee period. All products receive a 30 day guarantee. All products also receive a 1 year manufacturing warranty. Want to return your order after the 30 day period? Contact us and we will see what we can do, most of the time we can exchange your order. All exchanges must be in the same condition as when it arrived to you, in retail packaging and missing no parts. Customers will have to cover all additional shipping costs after the 30 day period. If parts are missing or the packaging is damaged then we are required to deduct a set amount. Contact us before shipping any products back to us. sales@mobileireland.ie

What happens if my shipment does not arrive?

Do not worry. All big orders will be shipped by Track & Trace shipping, so we can call the courier company and find where your order is. If your order does not turn up please contact us at sales@mobileireland.ie. We will find your order and make sure you are happy. We will ship you a new case if we can not find the route of the problem.

Ohh No, my case broke. What Do I do now, do you offer warranty?

We offer 30 days warranty on all products. So, if your case breaks in the first 30 days then contact us at sales@mobileireland.ie and we will send you out a replacement or a refund. If you are looking to activate your manufacturing warranty you can contact the brand directly, they will be happy to process your replacement. Contact us if you have any troubles.

Ohh No, I dropped my phone and it still cracked the screen.

We are very sorry that your screen is cracked. Our cases help to protect your phones and other devices from falls and spills by providing protection to drops and falls. Some cases are much better at protecting your phone than others. We have a selection of thin cases, durable cases, and indestructible cases. The only way to guarantee your phone will be ok is by using the Otterbox Defender case. Our cases will help protect your phone from most falls, but there is always a chance there will still be damage to the device.


Are all products Genuine?

Yes. We are proud to source high quality genuine products purchased from multiple European suppliers, and directly from the brands themselves.

Do you sell into retail shops?

Yes. We sell iphone cases, samsung cases, earphones, and many more products into retail shops based in Dublin, and Ireland. Have an electronics retail shop ? We can supply you with the best gadgets and accessories today. Contact us to get our POS offerings, and corporate prices.

Do you supply Retail stands?

Yes. We have a selection of POS offerings. We have smartphone case retail stands available, and amazing POS offerings available for Veho products. Display your products in style, contact us today sales@mobileireland.ie

Are you on Facebook, Twitter, Google+ or any other social media websites?

Yes. We love social media. We love providing information on new technologies, news on new smartphones, and competitions from time to time. See our social media site icons on the top of the page in green circles.

Can I tell my friends and family about your amazing business?

Yes, please do. We are a Dublin based Start-up and we are looking to keep expanding our family. Send your friends an email, social media message, or simply mail us to let us know how we are doing.

How do I contact you to ask more questions?

All questions are welcome to sales@mobileireland.ie. We look forward to dealing with you in the future.

Are You WEEE Compliant?

Yes, we accept old electrical items when you are purchasing a similar item. Read More