Shipping & Returns

Shipping Information

  • All products come with a 30 day guarantee
  • Orders are usually dispatched within 24 hours of placing your order. Check the product page for more information
  • Small orders are shipped by AnPost standard mail
  • Orders over €50 will be sent by track & trace shipping
  • Our couriers include DPD, AnPost, DHL, Fedex
  • Estimate on Delivery: Ireland 2 to 5 days, Europe 3 to 9 days, Rest of World up to 21 days. Working days


Returns

  • Contact us at support@mobileireland.ie before returning any items
  • All iPhone cases, iPad cases, and accessories must be returned in original packaging with all parts in original condition.
  • Return any item in its original packaging to receive a full refund
  • Items returned that are not faulty - We will reduce our initial shipping charge from your refund amount
  • Our returns policy complies with EU regulations (2000). To cancel an order, written notice by email must be sent requesting a return. We will offer a refund as long as good(s) are sent back in their original condition, unused and unopened in their original packaging (if packaging is included)
  • Returns for all faulty items are accepted
  • All returns will be accepted within 30 days from placing your order. Items must be sent back in their original packaging and in the condition they were sent out
  • In accordance with EU law, the cost of both original and return postage and packaging shall be borne by the customer and deducted from any refund
  • All returns are to be sent to the trading address of Mobile Ireland. Trading address: 5 Kerrymount Close, Foxrock, Dublin 18, Ireland
  • If the goods are damaged or faulty, we will pay for the return postage. Refunds will be paid once good(s) are returned
  • Any additional postage charges for returns that are not faulty will need to be paid by the buyer. Additional postage payments can be made to mobileireland.ie@gmail.com
  • Returns are subject to quality check, please include all original packaging with all returns
  • Your statutory rights are not affected
  • If you have any questions or returns, please email sales@mobileireland.ie
  • Emails are usually replied within 48 hours. We make sure to respond to everyone :)
Mobile Ireland is based in Dublin, Ireland